FAQs

  1. Do you have a physical shop?
    No, we do not have a physical shop. We are fully operating as an ecommerce company. Should you order from us, you may:

    a.  Pick up your orders in Baguio City –– through GrabDelivery or Store Pick-up. 
    b.  Have your orders delivered via J&T and LBC

  2. When do you roast your coffee?
    We roast every Monday or Tuesday and Friday or Saturday.
  3. When will you ship my coffee?
    For J&T and LBC, we ship them on Monday, Wednesday, and Friday. Please do note that we ship your roasted beans 1-3 days after the roast date.

  4. Where are you shipping from?
    We are shipping from Baguio City. Although, our roastery is in the heart of Kamog, Sablan, Benguet. We roast in the mountain side of Kamog, where thousands of coffee trees, or caffea arabica, are planted! After roasting your beans, we process and ship the coffee in Baguio City.

  5. When will I receive my order?

    For SHIPPING:
    For Metro Manila, please expect 1-3 days after it has been shipped.
    For provinces, please expect 2-7 days. 

    For PICK-UP in BAGUIO CITY:
    After checking out, we will email you regarding the date and time for pick-up of orders as well as the location of the pick-up station.